CMC Package

1. Preventive Maintenance

• Scheduled preventive maintenance visits as per mutually agreed frequency (monthly / quarterly).
• Inspection and health check of complete weighbridge system including:
  • Platform structure, leveling, alignment and mechanical integrity
  • Load cells, mounting assemblies and check rods
  • Junction boxes, cabling, earthing and grounding system
  • Weighing indicator, display units and power supply
• Cleaning of pit / platform area and removal of debris affecting accuracy.
• Tightening, adjustment and minor corrections to ensure smooth and accurate operation.
• Preventive measures to avoid breakdowns and improve system life.

2. Breakdown Maintenance

• Attending breakdown calls during the contract period within the agreed response time.
• Fault diagnosis and rectification to restore the weighbridge to normal working condition.
• Replacement of defective components as covered under the CMC.
• Emergency support during critical operational failures.

3. Technical Guidance & Support

• Continuous technical guidance for correct operation and maintenance of the weighbridge.
• Advisory support to the user’s team regarding:
  • Proper loading practices
  • Overload prevention
  • Daily / routine checks
• Recommendations for system upgradation, safety improvements, and life enhancement of equipment.
• Support during integration with software / printers / peripheral devices (where applicable).

4. Legal & Statutory Compliances

• Technical assistance for Legal Metrology Department stamping / verification.
• Preparation of the weighbridge for inspection, calibration readiness, and trial runs.
• Coordination and support during statutory inspections.
• Guidance on compliance with applicable rules and documentation requirements.
• Statutory fees, government charges, and penalties (if any) shall be borne by the customer unless otherwise specified.

5. Manpower – Skilled & Unskilled Labour

• Deployment of trained and experienced skilled technicians for preventive and breakdown maintenance.
• Provision of unskilled / helper labour for cleaning, handling, assistance during repairs and maintenance activities.
• All manpower-related costs including wages, travel, supervision, and statutory compliances shall be included in the CMC.

6. Spare Parts

• Supply and replacement of routine / standard spare parts, including but not limited to:
  • Electrical cables, connectors, glands
  • Junction box components and accessories
  • Minor electronic and mechanical parts
  • Fasteners, clamps, and consumables
• All spares replaced shall be new, tested, and of OEM / OEM-equivalent quality.
• Major components such as load cells, indicators, summing cards, or structural members shall be included or excluded as per agreed CMC terms and commercial conditions.

7. Tools & Tackles

• Provision of all necessary tools and tackles required for maintenance and minor repairs, including:
  • Mechanical and electrical hand tools
  • Testing and diagnostic instruments
  • Handling and lifting tools for adjustments
• Calibration and testing tools required for inspection support (excluding statutory calibration equipment of Legal Metrology).

8. Documentation & Reporting

• Submission of service reports after each preventive and breakdown visit.
• Maintenance history and observations for future reference.
• Recommendations for corrective and preventive actions.